Effective Date:  8th August,2023

This Privacy Policy explains how Muse and Glow ("we," "us," or "our") collects, uses, stores, shares, and discloses the information we receive from visitors ("you" or "your") on our website (www.Museandglow.ch). Please read this policy carefully before using our website or providing any personal information to us.

1. Information We Collect We collect and store any information you enter on our website or provide to us in any other way. This includes personally identifiable information such as your name, email address, password, communication details, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Additionally, we collect non-personal information such as your Internet Protocol (IP) address, login information, computer and connection information, and purchase history. We may also collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

2. How We Collect Information We collect personal information when you conduct a transaction on our website, when you provide information to us through forms or other means, and through automated means such as cookies and tracking technologies.

3. Purposes of Collecting Information We collect personal and non-personal information for the following purposes:

• To provide and operate our services

• To provide ongoing customer assistance and technical support

• To contact our visitors and users with service-related notices and promotional messages

• To create aggregated statistical data and other non-personal information to improve our services

• To comply with applicable laws and regulations 

​    4. Storage, Use, Sharing, and Disclosure of Personal Information We process personal data in accordance with Swiss data protection

        law. If the EU General Data Protection Regulation (GDPR) is applicable, we also  process personal data on the legal bases outlined in          Article 6(1) of the GDPR, including processing with consent, for the performance of a contract, to comply with legal obligations, to    

        safeguard vital interests, and for legitimate interests. We store and process personal information for as long as necessary to fulfill              the purpose for which it was collected, and in compliance with any applicable legal and regulatory obligations.

        Our website is hosted on the Wix.com platform, which provides us with the online platform to sell our products and services to you.          Your data may be stored through Wix.com's data storage, databases, and general applications. Wix.com adheres to industry-                        standard security measures to ensure the protection of your personal information.

        We may also share your personal information with third-party service providers who assist us in providing and improving our                    services. Additionally, we may disclose your personal information if required by law or to protect our rights or the rights of others.

    5. Communication with Site Visitors We may contact you to notify you regarding your account, troubleshoot problems, resolve                          disputes, collect fees or monies owed, poll your opinions through surveys or questionnaires, send updates about our company, or              enforce our user agreement and other agreements with you. We may contact you via email, telephone, text messages, and postal                  mail.

     6. Use of Cookies and Other Tracking Tools Our website uses cookies to provide a personalized user experience and to monitor and              analyze the performance, operation, and effectiveness of our platform. Third-party services, such as Google Analytics, may also                  place cookies or utilize other tracking technologies through our website. Please note that these external services have their own                  policies regarding the collection and storage of information, and they are not covered by our Privacy Policy.

        You can adjust your browser settings to refuse cookies or to be alerted when cookies are being sent. Please refer to your browser's               instructions or The following links explain how to access cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

    7. Third-Party Websites and Links Our website may contain links to websites or online platforms operated by third parties. We do not             guarantee the privacy or security of these sites and recommend reviewing their privacy and security policies before providing any             personal information. We are not responsible for the accuracy, completeness, or reliability of information found on these sites.

         Please note that any information you share on public or semi-public venues, including third-party social networking platforms,                 may be viewable by other users without limitation as to its use by us or a third party.

    8. Children's Data Our services are not intended for children, and we do not knowingly collect personal information from children. If             you are the parent or guardian of a child who has provided us with their personal information, please contact us using the contact            details provided below to request its deletion.

    9.  Security and Retention of Information While we implement security measures to protect personal information, no security                           measure  can guarantee complete protection. We recommend avoiding the use of unsecured channels to communicate sensitive or           confidential information to us. Any information you send to us may not be secure while in transit.

        The retention of your personal information depends on various factors, including the need to maintain your account, provide                      services, comply with legal obligations, resolve disputes, and enforce contracts and policies.

​    10. International Users Your personal information may be transferred, stored, and processed outside the country in which you reside,              including in the United States. By using our services or providing your personal information, you consent to the transfer of your                  information to these countries. If we transfer your personal information out of Europe, we will rely on recognized transfer                            mechanisms, such as the European Commission's Standard Contractual Clauses or similar contracts issued by relevant authorities            in the UK, to ensure an adequate level of protection.

   11.  Withdrawing Consent If you no longer want us to process your personal data, please contact us at Hello@museandglow.ch

   12.  Privacy Policy Updates We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect                   immediately upon their posting on our website.

​   13. Questions and Contact Information If you have any questions or requests regarding your personal information, including accessing,           correcting, amending, or deleting it, please contact us at Hello@museandglow.ch or visiting Muse and Glow website:                                     https:/www.museandglow.ch/contact

​         For the purposes of Article 27 of the GDPR, you may contact our representative, Rachel Wong at; Email: Hello@museandglow.ch or             Physical address: Kernstr 27, Zurich 8004, Switzerland. ​

         By using our website, you signify your acceptance of this Privacy Policy.

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